1 About Walmart
It was initially started in America, and it is a discount store which is one of the world's largest retailers and among the world's top corporations. Their headquarters is in Bentonville, Arkansas and Sam Walton founded it in 1962. They have a remarkable success story as it started as a five and dime in Bentonville. Then slowly it grew into a retail giant which has a sale of more than $500 billion, and it has over 2 million employees working for it.
2 Customer service issues
It is one of the best American multinational corporations, but yet it has some customer service issues. Although they have various ways, you can contact them, such as customer care number, customer service number, customer service chat, email, customer service complaint and much. There are different queries; thus, there are other ways to contact them, and their timings also vary.
3 Customer service hours
Walmart provides customer service in various ways such as stores, phone, online and corporate. Let us know about their timings and number:
a) Store- If you plan to visit a Walmart store, you can also get the customer service assistance there as well. The customer service desk opens around 8 am and is open till 10 pm. You would usually find this desk in front of the store.
b)By phone- You can contact the customer service team at 1-800-925-6278. This number is available from 7 am – 9 pm from Monday to Friday, Saturday 9 am – 9 pm, Sunday noon 6 pm CST. If you prefer to converse to a live person pronto, then press 1 at each prompt.
You can call at 1-800, a Walmart customer service number; it is available from 7 am to 6 pm. You would have to choose 3 to 4 options to get on the other end of the line.
c) Online- They are available online 24*7 and all 365 days, and you can file a complaint online anytime. They reply to you within a few business working days without fail.
d) Corporate- Getting hold of a person in a corporate office is not easy; therefore, they might transfer you back to the mainline.
e)Email- You can also email them on walmart.com customer service, and they respond to your query within a few business days.
4 Walmart Customer service chat
This is one of the fastest ways of getting the query solved as they have launched live chat to resolve the issues. Therefore, when you go to their website, you will see the live chat option, select the topic as per your problem and then just click on it and the representative would be there to help you with the issue.
5 How to call a live person in Walmart Customer Service?
Doing this can be really simple for you if you follow these simple steps. First, dial 1-800-966-6546 and then press 3 at the first prompt. After that, press 2 and then press 6 and then it will connect you automatically to a live person in Walmart customer services.
6 More about Walmart customer service
Here is some more information on them which would make it easier for you to contact them at the right time:
Phone number to dial- 800-925-6278
Call-back available - Yes
Is there a feature where the call is picked up by a real person - Yes
Department you are dialling- Customer Service
Call center hours- Mon-Fri 7am-9pm, Sat 9am-9pm, Sun noon-6pm CST
Best time to call- 8:30 am
Navigate phone maze to a human- Press 1 at each prompt
Average wait – 11 min
Rank (among phone numbers)- 1
Rank (overall)- 1
Alternate methods- phone, email, web
Quality of communication- 74%
Quality of help- 89%
Customer votes- 2,303